FAQs

Frequently Asked Questions

What areas do we deliver to?

Currently we only deliver to these areas: METRO SEATTLE, SOUTH SEATTLE, WEST SEATTLE, NORTH SEATTLE, SHORELINE, NORTHGATE, MERCER ISLAND, SEATAC, TUKWILA, RENTON, NORTH OF BOTHELL UP TO LYNNWOOD, ISSAQUAH, BOTHELL, REDMOND, BELLEVUE


How and when are my meals delivered?

Our goal is to get to your doorstep between the hours of 7:30 PM to 10:00PM on Monday evenings. There are situations out of our control such as the flow of the traffic etc. but we will do our best to communicate any unforeseen occurrences immediately. Place an insulated bag or cooler at your doorstep for us to put your meals in until you get home. We deliver your meals in a shopping bag with ice packs to keep your food safe during the trip. If you wish to return the ice packs to us, we will gladly accept them.


Reheating Instructions

Most of our containers are microwave safe but not oven safe. When you're ready to have a meal, open the lid and simply reheat in the microwave for 2 minutes or until desired temperature. Please make sure to take any sauce containers out before placing in the microwave. If reheating in the oven or on the stove, please transfer food to an appropriate container.


How can I pick up my meals?

Make sure to choose "Pick up at OTB Kitchen" option when checking out. You can pick up your meals at our kitchen: Mercer Park Building, 13226 SE 30th St B-9 Bellevue WA 98005

Pick times are: 5:30pm-7pm


How much food do I get?

Your meal contains 6 ounces of protein, 4 ounces of seasonal vegetables & 4 ounces of starchy vegetables or grains.


When do I need to order by?

Orders for Monday delivery need to be in by NOON on Fridays. Late orders may not available for Monday delivery.


What's in the food?

Meats - grassfed, organic, locally sourced

Seafood - Wild, sustainable

Produce - Organic/locally sourced when possible, fresh

Liquids - coconut milk/cream, coconut aminos, vinegars, juices

Misc - Spices, Nuts, Herbs, Honey, coconut nectar, coconut sugar

Oils - Olive, sesame, coconut, nuts, seed

NO: Refined sugar, Dairy, Preservatives, Soy

****We use a shared facility kitchen where Gluten products are present


Do you offer personal chef services?

Please contact Chef Marizel for a free consulation for personal chef services at marizel@eat-otb.com